eTicketStats add on soon to be included in the Opensource eTicket Help Desk system
Friday, July 27th, 2007I’m happy to report that the add-on I wrote for the opensource eTicket Helpdesk system is soon be included in the main distribution.
The eTicketStats add-on provides info and graphs and charts of the number of tickets submitted/closed per month, per week, tickets per category, ticket response/closing time etc.